By Gloria Methri
April 13, 2023
- Cantaloupe Seed
- Digital Payment Platform
Cantaloupe, Inc. a digital payments and software services company, has announced the release of the Seed Driver mobile app. Available for foodservice operators looking to streamline location visits, the app provides route drivers with a range of features to make servicing vending, micro market, and office coffee service (OCS) accounts more efficient and effective.
“The development of the Seed Driver app is part of our dedication to continuously improving the user experience of our software,” said Gaurav Singal, CTO of Cantaloupe. “As the next iteration of our popular Seed mobile app, the Seed Driver app introduces new features that revolutionize the way route drivers service and restock at each location. Additionally, the Seed Driver app’s availability on both Apple and Android devices makes it accessible for even more users.”
“The mobile experience is definitely an upgrade for our drivers,” observed James Mikesell, operations manager at K&R Vending in New Castle, Delaware, who was a key participant in the Seed Driver app’s pilot testing. “Since a lot of our drivers have Android phones, I look forward to getting them onto the new Seed Driver app, so they don’t have to carry extra equipment when they’re making service stops.”
With the Seed Driver app, route drivers have all the capabilities of the original app, including visual planograms for inventory restocking and electronic signature capture for OCS clients. Additionally, drivers can take photo and video audits as they service a vending machine or a micro market to keep accountability and ensure all locations maintain standards.
The added enhancements of the app include an easy-to-navigate user interface and the ability to use the phone’s camera to scan product barcodes when filling products at a location.
The Seed Driver app integrates directly into an operator’s Cantaloupe Seed dashboard to allow for real-time communication between drivers and supervisors. Inventory requests can be pushed directly to drivers in the field, and in-the-field updates are relayed back into the dashboard almost immediately.
At the same time, the app allows drivers more flexibility to service machines that may not be on their originally scheduled route. The Seed Driver app is available for customers with Seed Pro and Cashless+ to use across their fleets for free, but customers using Seed Live will need to upgrade to use the app.
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